BOOKING PROCESS To place a booking with us the lead guest must be at least 16 years of age. The maximum number of staying guests per room is illustrated in the room occupancy details on the website. To secure any booking we require a deposit to be paid in advance, this deposit amount is = 25% of the total cost of occupancy. Deposit payments must be ‘cleared funds’ before a booking can be confirmed. Payments can be made online / over the phone as well as by digital bank transfer, cheque or cash deposit. All guests agree to respect the privacy and peace of all other staying guests, neighbours and the owners at all times. We reserve the right to cancel a booking with immediate effect if guests are not honouring this agreement or causing a disturbance / nuisance to other guests, neighbors or the owners.
CHECK-IN & CHECK-OUT Guests must check-in and check-out by the times stated below;
Check-in by: 13:00pm and before 18:00pm on day of arrival Check-out by: 11:00am on day of departure CANCELLATION & RETURNED DEPOSIT Guest who need to cancel a booking should contact us as soon as possible. In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.
WIFI FAIR & APPROPRIATE USAGE POLICY Where WiFi Internet access is provided, guests accept to use this access to the Internet fairly and appropriately.
The Internet access provided is intended for general use such as access to the world wide web, email, messaging, social media, light video / music / media streaming. It is not intended or ideally suited for heavy media streaming, online gaming, extensive downloads / uploads. Access to illegal activity or use of our network for illegal activity is prohibited and will be reported to local authorities.
DAMAGES & LOST PROPERTY We reserve the right to charge the lead guest for any damages caused through the course of a booking by any member of the booking party. This includes breakages, spillages, stains, damage to furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible in order to minimize damage and associated costs. Lost keys / fobs / access cards will incur a replacement charge per key / fob / card lost.
SMOKING Smoking of any tobacco products including, but not limited to cigarettes, pipes, e-cigarettes, e-liquids, cigars, snuff or chewing tobacco, is only allowed in designated areas as allocated.
PETS We are a dog friendly accommodation and accept dogs to a maximum of 2 dogs.
PARKING Where on-site parking is provided guests accept that they park their vehicles at their own risk.
